All content published on this website is protected by applicable copyright laws. Any copying, editing, translation, storage, processing, or reproduction of this content in databases, electronic media or systems, books, or other published texts, including images from this site, is strictly prohibited without prior authorization. Where third-party content is used, it is properly attributed and marked in accordance with copyright law.
Unauthorized reproduction or distribution of content, in whole or in part, is a violation of the law and subject to legal penalties in accordance with NEPAL law. However, the creation of copies or downloads for personal, private, and non-commercial use is permitted. For any other usage of our intellectual property, prior written consent must be obtained by contacting us directly.
We reserve the right to edit, modify, or delete any of the terms and conditions outlined in this Agreement at any time, with or without prior notice, as deemed necessary. Changes to the website may occur based on evolving circumstances. While we will make every reasonable effort to inform our clients of significant updates, it is ultimately the responsibility of users to remain aware of any modifications to the terms and conditions.
Depending on your order volume, we utilize different materials and methods for packing:
We offer three types of delivery services for consignments. To determine the actual time for any delivery service, you must first place your order in the cart.
When you click the "Add to Cart" button for any item, your selected item will be added to the cart, visible in the upper right corner of the webpage. By clicking on "View Cart," you can see the cost excluding shipping. On this page, you can also select the type of delivery service and find out the approximate time and cost of delivery.
Delivery Times (According to Delivery Service Type):
The total delivery time is calculated as follows:
Manufacturing or collecting time (if required) + Payment or credit approval time + Packing time + Shipping time = Total delivery time.
Economic Cargo Service: Economic Cargo Service is designed for cost-conscious customers who prioritize affordability over speed. This option offers the lowest shipping rates, making it ideal for non-urgent or bulk shipments where saving on costs is more important than quick delivery. However, the trade-off is a longer delivery time, which typically ranges from 11 to 21 business days, depending on the shipping distance and customs processes. This service is perfect for businesses looking to manage logistics costs while ensuring reliable delivery over a longer period.
Priority Cargo Service: The Priority Cargo Service provides a balance between cost and speed. It offers a faster delivery than Economic Cargo but at a moderately higher cost. Priority Cargo is suitable for semi-urgent shipments that need quicker delivery without the premium price of express services. The estimated delivery time for this service ranges from 7 to 10 business days. This option is ideal for businesses that require timely delivery without paying the higher rates associated with express shipping, making it a great middle-ground solution.
Express Cargo Service: Express Cargo Service is the premium option for customers who need their shipments delivered as quickly as possible. This service comes with the highest shipping rates but ensures the fastest delivery times, typically ranging from 4 to 5 business days. Express Cargo is ideal for urgent or time-sensitive shipments. The cost reflects the speed and efficiency of this service, making it the best choice for critical deliveries.
Note: Approximate delivery times will be provided after you select the type of delivery service. The parcel will be dispatched after payment confirmation. Dispatch time does not exceed 72 hours, depending on the delivery service type, geographical time zone, and other factors.
At www.soundhealingcoursepro.com, we guarantee 100% safe shopping by utilizing the highest standards of security to protect your personal information and credit card details from unauthorized access. Your transactions are safeguarded using the most advanced technological systems, for which we invest in premium service certificates and SSL (Secure Sockets Layer) coding.
The use of the Comodo certificate ensures the highest level of protection in the field of e-commerce. SSL technology allows sensitive information, such as credit card numbers, social security numbers, and login credentials, to be transmitted securely. SSL protects all sensitive data from unauthorized access, especially during online transactions or when transmitting confidential information. Neither attackers/hackers nor we can access your personal and confidential information. All payments are processed using your SWIFT code with any payment card, bank transfer, or online banking through PayPal and Stripe.
How can you identify if you are on an SSL protected page?
If the page starts with "https" in the address bar, it indicates that the page is SSL protected and secure for online shopping.
Wire transfer is preferred in accordance with our country's regulations; however, we also accept credit card payments and other methods.
Through our partnership with PayPal and Stripe, we accept various credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club, and EnRoute.
Once a course is purchased, it is considered non-refundable. We strongly advise customers to carefully review the course details, content, and features before making a purchase to ensure it aligns with their expectations and requirements. However, in rare and exceptional cases, such as technical issues preventing access to the course that cannot be resolved, or duplicate purchases of the same course, refunds may be granted. Any refund requests under these circumstances must be submitted within 7 days of purchase, and all requests will be reviewed on a case-by-case basis.
If a refund is approved under these exceptional circumstances, please note that the refund process may take up to 7-14 days due to processing delays, particularly within Nepal. Refunds will be issued to the original payment method used at the time of purchase. Once access to the course is granted, the purchase is considered consumed, and no refund will be issued.
We encourage customers to reach out to us for any clarifications before purchasing. Our team is available via email, social media, or phone to address any questions or concerns at no additional cost.
We guarantee a return and refund for items sold on our website, www.soundhealingcoursepro.com . If the item(s) you purchased do not match the description on the website or are not similar to the images provided, please contact us within 15 days of receipt, and we will work to resolve the issue. Depending on the circumstances, we may agree to exchange the goods or refund the amount paid.
The following situations are not covered by our guarantee:
An item you claim is not as described, but we can prove that it is.
Items that were delivered as described, but you no longer want them.
Items delivered as described, but you do not like the colors, design, sound, etc.
All products claimed by the buyer to be not as described must match the items sold by us.
Refund requests should be submitted within 15 days of receipt. Buyers may submit their requests via email or letter.
Buyers should provide sufficient evidence to prove that the received products are not as described.
All orders will be shipped via a courier or cargo company deemed suitable by us. If you have a preferred shipping method, we will accommodate it, but at your own risk. Please note that shipping rates vary by country. We provide an approximate rate on our website, but the final rate will be quoted once we know the specifics of your order.
(Shipping costs are calculated automatically or as per the shipping agent based on the weight, volume of units, and the shipment's destination.)
We are committed to providing high-quality goods to our clients. If there is a defect in our product(s), we will inform our clients through pictures on our website, highlighting the defective part. Additionally, we will notify you via email before shipping. As long as the products remain in the same condition and shape as we sent them to you, we will accept the return. We do not send damaged products. In cases where the client is not satisfied with the ordered product(s), we will refund the product price only, excluding shipping and insurance costs.
When MCE (the seller) accepts returns, if the buyer wishes to return purchased product(s), they should simply follow the seller's returns and refund terms and conditions regarding who will pay the return shipping fee. If the buyer can prove that the products are not as described or are damaged, MCE/seller will cover the return shipping fees. However, if the buyer decides they no longer want the purchased product(s) for any other reason, the buyer will be responsible for all return shipping fees. Please contact us in advance to address any issues.
MCE/seller reserves the right to determine whether to accept the product(s) back to the store. If a return is deemed unnecessary, the client may keep the product.
Magical Creation Company was founded in 2008 as a musical enterprise engaged in professional music production, distribution, creation, and manufacturing. Over the years, we have diversified our activities to include the import and export of various goods. Our team comprises individuals from multiple countries who are honest, hardworking, experienced, and creatively minded, with deep knowledge of ancient traditional healing and treatment practices.
The owner of our store has accumulated over two decades of extensive experience in various professional music fields, utilizing attentive and sensitive listening skills along with a passionate commitment to the craft. The items offered on our site, particularly Singing Bowls, Bells, Tingshaws, Gongs, and other musical instruments, are carefully selected by experienced professional artists.
We strive to inform customers about any minor defects in our items. It is important to note that Singing Bowls may exhibit small scratches, irregular colors, or slight variations in size—this is normal, as they are all handmade by master craftsmen following ancient methods that preserve historical traditions. Handmade products inherently differ from those produced by digital and technological machines.
Our goal is to provide high-quality goods and exceptional, user-friendly service to foster trustworthy and long-term relationships with our clients. MCE is a responsible, government-registered company, fully licensed and compliant with tax and VAT regulations, with our head office located in Kathmandu Nepal and an international branch in the EU. We have extensive experience working with international clients and have built a solid reputation supported by positive testimonials, further enhancing our credibility. As our motto states, "Let's live and let live."
In our warehouse, we stock a wide variety of items in different sizes, colors, decorations, carvings, heights, and diameters that are not displayed on our website. We encourage you to send inquiries without hesitation. It will be our pleasure to provide you with all the details of our products, including pricing and catalogs, to help you find exactly what you are looking for.
We will respond as quickly as possible, typically within 24 hours, with the required information. For any queries, problems, or concerns regarding the delivery of your order, please contact our Customer Service Department at [email protected]